PRIVACY POLICY

Last updated: October 2026

1. Who We Are

Papillon Jewelry LLC ("Company," "we," "us," or "our") operates a permanent jewelry studio and the website located at papillonjewels.com. For any privacy-related inquiries or to exercise your rights under this policy, you may contact us via email at hello@papillonjewels.com.

2. Information We Collect

We collect personal information that you voluntarily provide to us when booking an appointment, contacting us, or interacting with our website. This includes:

  • Contact and Booking Data: Your full name, phone number, email address, appointment preferences, and payment information processed securely via third-party scheduling providers.

  • Communications: Records and details of any correspondence sent via phone, email, or social media platforms.

  • Automated Usage & Analytics Data: Standard browser and technical data, including IP addresses, cookies, device identifiers, and site usage statistics collected through analytics tools.

3. How We Use Your Information

We process your personal information to manage and confirm appointments, respond to inquiries, process payments, deliver marketing communications (where opted in), optimize site functionality, and comply with legal obligations. We do not sell or rent personal information to third parties.

4. Third-Party Services & Cookies

We utilize third-party service providers to facilitate operations, including Acuity Scheduling (Squarespace) for online bookings, Google Maps for location services, and third-party hosting and analytics partners. These services may collect technical data via cookies and tracking technology governed by their respective privacy policies.

5. Your Legal Rights & Choices

Depending on your jurisdiction, you may have rights to access, correct, or request deletion of your personal information held by us. You may opt out of receiving promotional messages at any time by contacting us or following unsubscribe links in our emails.

6. Limitation of Liability & Governing Law

To the fullest extent permitted by applicable law, Papillon Jewelry LLC shall not be liable for any indirect, incidental, or consequential damages resulting from your use of our website or services. This Privacy Policy shall be governed by and construed in accordance with the laws of the State of Washington, without regard to its conflict of law principles.

7. Policy Updates

We reserve the right to modify this policy at any time. Material changes will be posted on this page with an updated "Last updated" date.